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論壇主選單 > 香港論壇 > never go to wingshing again!
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jsklee


網路會員

2004/01/20 22:43
器材: 其他 其他
This is my personal experience today!

Today, I left the office and went to WingShing to have a look.  Suddenly I saw a couple who were interested in T3.  Being a fans of T3, I talked with them and told them the pros and cons of this camera.  At that time, the husband was trying to see through the viewfinder of the black version of T3.  Then I told him, if he didn"t mind the colour, he shall buy the silver one because it was cheaper.  Since there was no display of the silver version, the husband asked the staff to take him a silver version for him to have a look of the colour.  

After a minute, the staff came out with a new set of silver version of T3.  He open the package and give it to the husband to have a look.  Then the husband asked the staff to teach him how to switch on the camera because he was totally new to cameras.  The staff replied him, "Do you want to buy it? If yes, then I insert the battery and test it for you".  The husband said, "Of course I have interest in it , but I wanna see how to use this camera.  If I find it difficult to use, then I may not buy it."

我忍不住出聲.  I told to the staff, "You can teach him how to use the camera by using the display black version if you are afraid that you would scratch the new silver camera."  But the staff didn"t reply me.  He just insisted that if he didn"t want to buy, then he won"t test it.........

At late the couple left the staff with full of anger!

Although I was not the buyer, I was also full of anger!

後記: I will never go to wingshing to buy cameras!  I will not recommend others to go to wingshing to buy cameras!  I will ask the people who are buying cameras at wingshing to go away!

eric919


網路會員

21) 2004/01/21 01:06 
喱個係永成一向的辦事作風,十年如一,古語有云"三歲定八十"
你已經唔係第一個講喱D事的人,唔鍾意的大可以以後都唔去,人地大把大陸客唔至在你果少少,雖然華仔係電視都有話"今時今日咁的服務態度係唔得的",不過大家勞氣都冇用,因為都反映唔到比佢老細知,倒轉件事黎睇,如果唔係佢地咁好服務,旁邊幾間仲邊有得做喎

BTW,去雙成係要簡人黎問的,仲有佢地好似名店的sales一樣狗眼看人低,最好咩都唔好講,第一時間搵個名牌袋放臺面,佢一定冇咁寸(我同D朋友試過幾次,真係態度好D的)

全永成最好的員工係菲林部的蓮姐,好可惜佢唔係賣器材的

Mading


網路會員

22) 2004/01/21 01:08 
上年年中我去買T3... 仲o係度諗緊買T3 好定G2 好時, 想問佢拎部G2 試下... 佢話G2 冇demo 機,結果佢o係倉拎o左部G2 比我"拎下"、過下手... 試都冇得試, 叫人點買呀...

Leica 部minilux 有個先天機件問題好多人都知,我o個時順口問佢,佢話未聽講過... 賣o左咁多年都未聽過,我又真係有o的唔信... 覺得佢不盡老實...

pilothk


網路會員

23) 2004/01/21 01:10 
Such retail shop is the ""Shame of Hong Kong" !

jarvismen


網路會員

24) 2004/01/21 01:13 
名牌袋?
通常玩影相 o既 都係不修篇幅, 牛記笠記架喎!
唔通要整番個 "LV 村上隆 Monogram 櫻花袋" 至行入去?

jarvismen


網路會員

25) 2004/01/21 01:17 
jsklee, 算把啦, 罷買係最好方法
永成我從來只睇唔買唔問

eric919


網路會員

26) 2004/01/21 01:24 
不過萬成有個好吸引我的地方就係有24個月分期,我都係去萬成多過永成

pilothk


網路會員

27) 2004/01/21 01:26 
You pay extra for the interest.

sai sai sai


網路會員

28) 2004/01/21 01:34 
For the same item, man shing and wing shing may have different price
my EF135 f2.0, man shing HK$300 more expansive than wing shing

Vincent★帝國天使


論壇版主

29) 2004/01/21 01:36 
想拆新野玩?
天祥

jsklee


網路會員

30) 2004/01/21 01:38 
"上年年中我去買T3... 仲o係度諗緊買T3 好定G2 好時, 想問佢拎部G2 試下... 佢話G2 冇demo 機,結果佢o係倉拎o左部G2 比我"拎下"、過下手... 試都冇得試, 叫人點買呀..."

I choose ManShing 康哥.  He will give the T3 and G2 to me to touch.

jsklee


網路會員

31) 2004/01/21 01:39 
The reason why I would like to write down here is to recommend all of you not to go to wingshing to buy cameras.....except film, I think.

wlachan


網路會員

32) 2004/01/21 06:13 
我亦 prefer 康哥。不過話時話,香港的購物立化不同,客人同 sales 單對單,你就無謂加把口,可以話係對 sales 的不尊重。而建議買 B 不買 A,是你當日第二個錯誤。請不要誤會,我並不喜歡雙成的態度,但導致該對夫婦空手且不歡而回,你亦負上部份責任,在旁扇風點火,可以話係好心做壞事。若果由他們自由發展,他們可能已經買了黑色 T3,開開心心。

Gowest


網路會員

33) 2004/01/21 10:36 
如果我去買相機我諗我都唔想有人係我側邊俾意見,唔聽佢講又好似唔尊重人,聽佢講又好似自己冇主見咁。因為顏色呢樣野係好主觀,價錢相差幾多唔係太重要。再者,買得T3的話都應該自己事前做下功課上下網了解一下部機先啦,有乜理由乜都唔知就咁走入去話要部T3跟住問人點用?除非佢係幫人買又或者其他原因啦(心血來潮?)。

仲有,如果個客有心玩野摸完部機之後拍拍蘿柚走左去或者一個唔覺意整花部機,個sales咪要食蕉???有興趣唔代表買硬架喎,你都係要望下隻顏色之嘛佢都開個盒俾你睇啦。個客唔買你係咪同佢買左佢先?如果唔係,我勸你都係唔好再做呢d野啦,雖則成成d作風係麻麻地,而我亦唔係要幫成成講說話。不過個sales又可能係後生左d先至忍唔住道氣囉(照字面理解),如果係個客親自開口話要求試部display,個sales都冇理由唔俾佢試啦。冇得試俾我都唔買啦。

martinpt


網路會員

34) 2004/01/21 11:43 
我唔鐘意去永城除左d人服務態度奇差之外, 仲係因為而家佢地裏面勁多人, 又開左勁多mp3呀, dc呀, 電話檔, 攪到好多好多唔係買相機既人塞實晒, 插針都插唔入~
如果好似以前咁一邊dc一邊film camera就最好

chochris2003


網路會員

35) 2004/01/21 12:03 
萬成永成真係名副其實的沙煲兄弟

pierrecto


網路會員

36) 2004/01/21 14:59 
仲係因為而家佢地裏面勁多人, 又開左勁多mp3呀, dc呀, 電話檔, 攪到好多好多唔係買相機既人塞實晒, 插針都插唔入~
Totally agree!

pilothk


網路會員

37) 2004/01/21 15:19 
<又開左勁多mp3呀, dc呀, 電話檔, 攪到好多好多唔係買相機既人塞實晒, 插針都插唔入>

That means they want to increase the total sales turnover, to do more business other than camera.

Do they provide same "service standard" at the MP3, mobile phone counters ? I have not tried it yet.

wlachan


網路會員

38) 2004/01/21 15:22 
上樑不正下樑歪,幾十年服務不變,不用試也可知一二。

pilothk


網路會員

39) 2004/01/21 15:36 
<幾十年服務不變>

Like a dinosaur !

jsklee


網路會員

40) 2004/01/21 23:11 
wlachan:

"客人同 sales 單對單,你就無謂加把口,可以話係對 sales 的不尊重。而建議買 B 不買 A,是你當日第二個錯誤。"

I haven"t started to speak to the couples until the sales didn"t
perform his duty.  I would like to elaborate more.

At that time when the husband is looking through the viewfinder:
The husband said, "Wa! $4xxx to buy a film camera? Is it worthy?"

After 5s, the PK didn"t reply.  He just said that, "If you don"t like this, you can choose others."

At this time, I decide to tell the husband, "In fact, there is a sliver version, which is $500 lesser."

The the husband requested the PK, "Do you have any display of the silver version? I don"t mind the colour if the quality and function is the same."

PK said, "Do you want it? If yes, I take it to you to have a look."

Husband said, "Yes"

After nearly 30s, PK came back with a new package of silver version.  Then he open the package and give it to the husband to have a look.  But the husband didn"t know how to switch on, so he requested the PK to switch on the camera.

Then the PK said, "Do you want to buy it? If yes, then I insert the battery and teach you how to use it."

The husband replied, "But I have to know how to use it first.  If I find it is difficult to use, I may not buy it."

The PK said, "Do you really wanna buy? If you really wanna pay for it, then I could insert the battery and teach you how to use it."

At this moment.  I could not slient.  I said, "I know that you are afraid that you would scratch the camera, but I think that you can teach them how to use it by using the display black model."

But the PK still insisted on his position, and he was scolded by the couples.

So I disagree with what you said "可以話係對 sales 的不尊重".  I think that the PK didn"t respect customers!








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