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論壇主選單 > 香港論壇 > never go to wingshing again!
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jsklee


網路會員

2004/01/20 22:43
器材: 其他 其他
This is my personal experience today!

Today, I left the office and went to WingShing to have a look.  Suddenly I saw a couple who were interested in T3.  Being a fans of T3, I talked with them and told them the pros and cons of this camera.  At that time, the husband was trying to see through the viewfinder of the black version of T3.  Then I told him, if he didn"t mind the colour, he shall buy the silver one because it was cheaper.  Since there was no display of the silver version, the husband asked the staff to take him a silver version for him to have a look of the colour.  

After a minute, the staff came out with a new set of silver version of T3.  He open the package and give it to the husband to have a look.  Then the husband asked the staff to teach him how to switch on the camera because he was totally new to cameras.  The staff replied him, "Do you want to buy it? If yes, then I insert the battery and test it for you".  The husband said, "Of course I have interest in it , but I wanna see how to use this camera.  If I find it difficult to use, then I may not buy it."

我忍不住出聲.  I told to the staff, "You can teach him how to use the camera by using the display black version if you are afraid that you would scratch the new silver camera."  But the staff didn"t reply me.  He just insisted that if he didn"t want to buy, then he won"t test it.........

At late the couple left the staff with full of anger!

Although I was not the buyer, I was also full of anger!

後記: I will never go to wingshing to buy cameras!  I will not recommend others to go to wingshing to buy cameras!  I will ask the people who are buying cameras at wingshing to go away!

jsklee


網路會員

1) 2004/01/20 22:45 
Sorry:

At LAST, the couple left the SHOP with full of anger!

sazabi


網路會員

2) 2004/01/20 23:03 
jsklee, which staff you are talking about?
young guy? the white hair? or the glasses?

jsklee


網路會員

3) 2004/01/20 23:04 
glasses

chochris2003


網路會員

4) 2004/01/20 23:07 
永成d野好似貴人地小小咁

chochris2003


網路會員

5) 2004/01/20 23:07 
所以我一定唔會去

jsklee


網路會員

6) 2004/01/20 23:09 
It is not a matter of price, it is a matter of service!

sai sai sai


網路會員

7) 2004/01/20 23:10 
jsklee
其實我相信有好多人都唔滿意永誠既服務態度...
但好似我lee d唔係好在行既人
去永誠只係因為佢係"行貨之家", 交通又方便....
唔知jsklee大大, 你會推薦邊一間呢?

sazabi


網路會員

8) 2004/01/20 23:10 
glasses... 嘿嘿, 果然!

Vincent★帝國天使


論壇版主

9) 2004/01/20 23:21 
奇怪為何不用黑色的陳列品示範?

不過銀色那部既然是全新,倒也不應該在未確定的情況下給顧客試用,
否則若玩過不買的話,你是下一個買家,買到的是之前拆開給幾個人玩過的,有何感想?

jsklee


網路會員

10) 2004/01/20 23:26 
He even didn"t have the intention to teach the customer how to use the T3 by using the display model of black version!!

Arthur塗夫


網路會員

11) 2004/01/20 23:37 
jsklee, you can pretend to buy the black version. Take it and then demonstrate the couple how to use it! Haha... And then, replace the staffs and all of us will come back to shing shing to shop!

Hey, there are lots of good shops in the town.
Don"t be lazy! Vote by foot!

chochris2003


網路會員

12) 2004/01/20 23:39 
果時我睇部eos3
那時是在2003年6月4日,我去到我問條友問3仔幾多錢"
佢就用部計數機篤比我睇,跟住仰要貴幾廿蚊,我就無買到喇

year1997


網路會員

13) 2004/01/20 23:56 
去得誠誠買野,都預左買到手就立即走人,
我係貪佢d貨turnover快,冇乜倉底貨,else,鬼幫襯佢咩!!

chochris2003


網路會員

14) 2004/01/20 23:59 
不過永成係間鋪夠大,都幾好行既

Vincent★帝國天使


論壇版主

15) 2004/01/21 00:02 
"He even didn"t have the intention to teach the customer how to use the T3 by using the display model of black version!!"

Yes that is a problem...

FTL


網路會員

16) 2004/01/21 00:24 
No matter what, the service attitude of those guys are well; infamous among consumers alike. I seldom give them business and when I do, I only deal with those I know to be reasonable person.

Still, I can relay to this kind of expeience ......

Vincent★帝國天使


論壇版主

17) 2004/01/21 00:35 
"我係貪佢d貨turnover快,冇乜倉底貨"

也是的...

jarvismen


網路會員

18) 2004/01/21 00:37 
jsklee, Sales 術語你呢種叫 "塘邊鶴", 又唔係你買但又阿支阿左, d sales 至鬼憎

做 Sales 有時都會為啖氣, 又唔係佢生意
你要我點就點, 我咪好無面, 哈哈
加上永成出面臭寸, 未睇晒你段 o野, 我已經知道結局

Vincent★帝國天使


論壇版主

19) 2004/01/21 00:40 
jarvismen:
你也講得夠中肯,對的
(我知我今晚好煩)

jsklee


網路會員

20) 2004/01/21 01:01 
"又唔係你買但又阿支阿左"

From the beginning, I did not talk to the PK directly, and 由始到終, I just wanna share my experience with the couples.  I didn"t request the PK to do and tell me anything at that time.

But when the PK turned down the customer"s request, and also not suggest good ideas to satisfy the customer"s need, 我才忍唔X住要小佢.

Why he cannot show how to use the camera by the display model?  This kind of service attitude......is what I never agree with!
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